FAQ
1. What is the T’ROKA VIP membership?
The T’ROKA VIP membership is our membership program to enjoy exclusive benefits, special privileges, and surprises when you stay at a property of our partner luxury hotel groups, specially handpicked by us.2. Who is eligible to join?
Anyone can join the T’ROKA VIP membership for free.3. How do I join as a T’ROKA VIP?
You can sign for the T’ROKA VIP membership on our website by clicking here.4. How does the membership work?
With every stay at an eligible T’ROKA hotel, you will progress along the T'ROKA VIP tiers - namely Classic, Signature and Prestige. Essentially, you will get to enjoy exclusive benefits and special rewards as a T’ROKA VIP, such as:
- Access to the best available hotel rates
- The chance to receive complimentary room upgrades
- A Travel Advisor to craft your experiences
You can view your membership benefits here or when you log in to your account.
5. Which hotel groups eligible for the membership?
The following luxury hotel groups are eligible for the membership:
- Marriott International
- The Leading Hotels of the World
- Accor
- Hilton Hotels & Resorts
- Shangri-La Hotels and Resorts
- Hyatt
- IHG Hotels & Resorts
- AMAN
6. How can I change my personal details for my membership?
You may send an email to troka@holidaytours.com.my for any changes to your personal details of your membership